FAQs

Q - Where to I pick up my Race #

A - Kokopelli Bike and Board. 130 W Main Street Cortez CO. Friday May 10th from noon till 8pm

Q - How do I change my team name?

A - We need to make this change for you.  Please contact us with your first and last name, your current team name, the new team name, your email, and phone number.

Note: You must first register as a Team Captain to create a team and a name before we can change the name.

 

Q - Team Captains - How do I change my teammates (i.e. injured teammate, date conflict, etc.)

A - Have the new teammate register for your team as a Team Member.  

  1. Then go to > www.imathlete.com > Manage Registrations > Enter your Registration ID > Manage Team > Remove the teammate that won’t be participating

  2. Or, have the teammate that can’t participate cancel his/her registration by going to > www.imathlete.com > Manage Registrations > Enter your Registration ID > Cancel my registration

 

Q - Team Captain -  I am unable to race what do I do?

A - Two steps:

  1. Go to > www.imathlete.com > Manage Registrations > Enter your Registration ID > Manage Team > Assign one of your fellow teammates as the new team captain.

  2. Go back to your registration and cancel.

  3. If your entire team is unable to attend please see refunds and transfers below.

 

Q - How do I create a new Team Name? My Team Name is not listed what do I do?

A - Only Team Captains create a team name when they register (Team Members cannot create a team name.)  The class may be Sold Out. Confirm that your Team Captain registered.

 

Q - I can't race what can I do?

A - If you are a Team Member go to > www.imathlete.com > Manage Registrations > Enter your Registration ID > Cancel my registration.

A - If you are a Team Captain see above.

A - If you are a Solo see refunds below.

 

Q - Do you offer refunds or transfers to next year?

A - We do not offer refunds or transfers to next year, but we do offer current year transfers.

   1. If you do not have a replacement please post your entry on our message board.

   2. Contact us with your first and last name, phone number, email, team name or Solo, and the new participant's         name, phone number, and email.

   3. Duo and 3-4 Teams please also see Team Captain Qs above.

Q - Do you allow Class/Category Transfers?

A - If you have an entry or are looking to buy an entry we will change the entry to match what is desired by the            new participant, or current participant. Examples:

Solo Geezer to Solo Male

3-4 Female to 3-4 Co-Ed

      We can also change up or down, but we won't split or issue refunds and additional fees may apply. Examples:

Duo to Solo (no refund)

Solo to Duo (additional fees due)

3-4 Team to Duo or Solo (no refund)

NO - 3-4 Teams split into two Duo Teams, etc.

   

Q - What are the rules regarding Coed teams? How many men, how many women?

A - Each team must have a completed lap by one man and by one woman. 

 

Q - Is there a minimum number of laps that each team member needs to complete? 

A - At least one! 

 

Q - Is racer age based on race day or age by December 31st?

A - Age on Race Day. 

 

Q - What is the minimum age?

A - We do not have a minimum age.  We do require that the youth be able to complete the entire course on                    his/her own without being a hazard to him/herself and/or other riders.  Parents/guardians are responsible            for determining whether or not their child is equipped to race and still have fun.

 

Q - Can I ride with my teammate or racer?

A - We request only registered racers ride on the course.  We also request that teammates not ride together.  We        base our registration caps on the number of racers on course at any given time.  Riding with your teammates        increases that max number and can amplify course congestion. 

 

Q - How long is the course and is there a map? 

A - The course is just about 16.4 miles. Here is a link to the race map, which you can download as a PDF. 

 

Do you have a question not answered above, or need clarification? Please shoot us an email here.  Please include your name, phone number and double check your email address.

 

 

Part of this operation is conducted on Public Lands under special permit from the U.S. Bureau of Land Management